Frequently Asked Questions

Our Glamping FAQS

OUR LOCATION

  • We are off the Aldenham Road, Elstree, Hertfordshire, WD6 3AZ. Google Maps offers a very accurate location for us and our postcode – so all good there.

  • We’re close to main road, rail, tube and air links. Please take a look at our location page for more details and advice. If travelling by car there is plenty of free parking on site alongside the main barn. You can get more information on our Location page.

  • Great news, Uber and Bolt come to Home Farm Glamping! Alternatively, any local taxi firm from Borehamwood will be able to pick up/ drop off to the site.

  • Yes, please take a look at our site map here.

CHECK-IN & CHECK-OUT

  • Check in opens at 3.30pm.

  • We offer both in-person and virtual check-in depending on your arrival day:

    • Sunday – Thursday: Virtual check-in only

    • Friday & Saturday: In-person check-in available until 7:00pm

    On Fridays and Saturdays, if you arrive before 7:00pm, a member of our team will be on site to welcome you and show you to your tent. Please note that during quieter periods, staff may leave slightly earlier.

    Bank Holidays: We will usually offer in-person check-in on Bank Holiday dates, similar to our weekend service.

    For all virtual check-ins, simply head to reception in the barn on arrival and follow our step-by-step instructions and video guide to find your tent and get settled.

    You can view our vitrual check-in video here.

  • We ask you to vacate your tent by 10am so we can prepare for our next guests. You are welcome to remain on site until 10.30am. We have a limited number of late checkout opportunities for an additional £20, meaning you can lie in until 11am and be offsite by 11.30am - please email us to enquire or book as an additional extra when checking out.

  • No. Our glamping site is not staffed 24 hours a day, so guests should be comfortable being self-sufficient during their stay.

    Our team is typically on-site:

    • Monday–Thursday: 9:00am–3:00pm (Virtual check in)

    • Friday–Saturday: 9:00am–7:00pm

    Please note that these hours may vary depending on business needs and seasonal demand.

    Outside of these hours, there is no member of staff on-site. If you experience a medical emergency, fire, crime, or any situation requiring immediate assistance, please contact the appropriate emergency services by dialling 999.

    For non-urgent questions or issues, you can contact us using the details provided in your booking information, and we'll respond as soon as possible during our operating hours.

    Our aim is to provide a peaceful, self-catered glamping experience, so we encourage all guests to come prepared and enjoy their stay independently.tion

OUR TENTS

  • We have two types of tent: Yurts and Bell Tents, all designed and made in Britain. Our Yurts are larger and can sleep up to 5 people. Bell Tents sleep up to 4 people. Each stand on their own decking, are fully furnished and come with their own BBQ. Read more details and see lots of photos on our accommodation page.

  • Yes. We have crisp cotton bedding, and while our fillings are synthetic due to allergies, they are thick and cosy, with extra blankets and bedspreads too.

  • Each tent contains a double bed and can be fitted with additional single beds to sleep up to four in a Bell Tent or five in a Yurt. If you require more beds than the tents hold you will need to book another tent - unless you are bringing a travel cot.

  • No. Unfortunately we don’t have any travel cots on site so please bring your own travel cots for infants as well as bedding.

  • No. You will find decorative LED battery operated lights and tea light lanterns inside. If you’d like to charge your devices, please use the plug points in the barn. If you’d like to keep drinks cold in your tent, please ask to borrow a cool box and ice packs to chill your items.

  • No. The bedding is top quality and warm, but do bring warm clothes for the evening (even in summertime). There are blankets in the tents, but there is no harm in bringing your own if you’d like some extra warmth when sitting around the fire.

  • A bedside table, table-top mirror, a basket for wet shoes/boots and some books. You may also find some friendly insects passing through – it’s their home too, after all!

  • Our tents are around 10 metres from each other and if your group has booked a number of tents, let us know and our team will try their hardest to get you in neighbouring tents. Please note however that this is not always possible as we may have guests with disabilities or special requirements which means they will need to be prioritised.

  • No. For safety reasons we ask you to park your cars in the designated car park and move your belongings on foot or by wheelbarrow. The car park is just 50m from the tents!

  • No. Please either avoid bringing valuables, if you must bring them we recommend locking them in your car rather than taking them with you to your tent (all at your own risk).

  • We are a dog friendly site, but do ask for a £12.50 contribution to go towards the additional cleaning onsite. They may sleep in your tent, but please bring a dog bed for them and keep them close at all times, being sure to always pick up after them. No other pets are allowed.

OUR BATHROOMS (SHOWER ROOMS)

  • There are 6 units, each with their own shower, loo, sink and heated towel rail. We also have two toilets and a disabled access toilet and shower too. The bathroom blocks are next to the barn, not far from your tents (the closest tent is around 30 metres from the bathrooms and the furthest is around 100 metres away, so not far at all).

  • Yes. As we have 12 tents, you may find yourself sharing facilities, but we have them thoroughly cleaned daily. You will also find two additional w.c.’s, alongside the main bathrooms.

  • There is hand soap and liquid body wash in each bathroom and lots of toilet rolls. We also provide bath mats as well as hand towels in the bathroom block. There is a small bin in each bathroom, but please dispose of nappies in one of our outdoor bins.

  • Yes. Please bring your own towels or add them to your booking (extra charge) and your own toiletries (please keep them with you – do not leave any belongings in the bathroom).

  • Our glamping bathrooms can accommodate those who struggle with mobility, but we also have a wheelchair accessible toilet and shower unit on site. Please let the team know if you have any needs we need to accommodate so we can best prepare for your stay.

  • We have a couple of changing mats available by request please just ask a member of the team. Please dispose of nappies in your own nappy bags in the outdoor bins.

FOOD AND DRINK

  • You can either self-cater, eat out at a local restaurant/pub or order a take away to the site.

  • You can walk 15 minutes to the Aerodrome Café for a delicious cooked breakfast or enjoy the convenience of gourmet breakfast and BBQ boxes with Gregory’s Kitchen delivered to the site.

  • We have a big open-sided barn where you’ll find a number of fridges and a freezer, a microwave, small counter top ovens with hobs, a hot water urn, along with a supply of tea, coffee, sugar and some (oat) milk. Please choose a fridge and pop your items on your allocated shelf. Do bring extra milk if you know you’ll need more than a splash in your hot drinks. Each tent will also receive a welcome hamper containing plates, bowls, cups, tumblers and cutlery. Recycling facilities can be found in the barn.

  • Yes, each tent has its own Weber BBQ and a bucket of coal will be provided.

  • No. You’ll find your first night’s supply sustainably-sourced charcoal by your tent on the day you arrive, extra supplies can be provided for an additional charge of £10. We provide matches, firelighters and utensils.

  • Yes, of course — please just let us know if you have arranged a grocery delivery before you arrive. Please note that guests will need to be on site to receive and put away any deliveries, as we are unable to accept or store food on your behalf.

    There are communal fridges available, and we can provide cool boxes if required. You’ll also find a variety of shops and supermarkets nearby in Borehamwood and Radlett.

  • Yes, there are two within walking distance. The Waggon & Horses about 5 minutes’ drive or 20 minutes on foot, with good food, a big beer garden and an open fire. There is also The Battle Axes, part of the Chef and Brewer group, serving food throughout the day and also has a nice garden, about 20 minutes’ walk along the Aldenham Road. We highly recommend the The Three Horseshoes in Lethmore Heath, also within walking distance but along a road.

  • You must be over the age of 18 to drink alcohol on site, do have a quick scan of our terms and conditions with reference to drinking onsite. Please remember we are a family friendly site so drink sensibly. You may choose to bring your own reusable/unbreakable wine/pint glasses. Remember, ice is not provided on site.

  • We’d hate for you to have to worry about this sort of thing during your stay, but if you do use anything from your box or the communal kitchen, you’ll find an outdoor space to wash-up, inc. washing liquid and scourers and please wipe down surfaces after use using the equipment provided.

ACTIVITIES AND FACILITIES

  • At Home Farm, we are working closely with the Herts & Middlesex Wildlife Trust on an ambitious environment management plan to improve biodiversity on the wider Estate. In the past few years we have planted nearly 2000 trees, re-established hedgerows, dug six ghost ponds, removed non-native species from our woodlands and are currently working on improving the ecology of our lake. Beyond this, at the glamping site we have heavily invested in increasing our mains power supply so that we no longer need to rely on a generator, as well as a host of more sustainable practices to ensure our impact is as low as possible.

    For us, having up to 12 firepits burning every night for 6 months of the year didn't sit right with our sustainability commitments, when we already have 12 BBQs burning and a communal firepit. We understand that for some of our guests, the firepit experience is the biggest draw to glamping and while we would hate to upset or disappoint our guests, we feel strongly that we can better protect the beauty of the greenbelt and create unforgettable memories in harmony with nature this way.

    But don't worry! We've still got our communal, festoon-lined firepit, where guests can come together, share stories, and toast marshmallows. Last summer when the local open fire ban came into play during the heatwave, we only received positive feedback from our guests about only using the communal firepit and hope this adjustment to our onsite experience will be welcomed by our guests.

  • Our kitchenette has the facilities to be able to cook some pasta, re-heat some food or make a cup of tea. Our little oven is able to cook some chicken nuggets, but not a roast dinner! We have plenty of BBQ facilities (tongs, skewers etc.).

  • We have 150 acres of private farmland, woodland and lakes to explore, plus the large glamping meadow, communal barn and a play fort in the woods. Those enjoying woodland and grassland walks should be aware of the dangers of a serious bacterial infection called Lyme disease which is passed on by ticks to humans and dogs. We also have some sports equipment and games to enjoy. In addition to this, we plan to offer some exciting activities this summer and have a host of recommended local specialists who can be booked to visit our site to provide an enhanced experience for you.

  • We’re also in a great location for Aldenham Country Park, Warner Bros. Studio Tour (Harry Potter), Lost Jungle Adventure Golf, Top Golf and Wembley Stadium – not to mention Central London around 15 miles away. We’re also surrounded by lots more countryside. Take a look at this guide for local walks.

EXTRA SUPPORT

What if I need help out of hours?

Our team is available on site during staffed check-in periods:

  • Sunday – Thursday: Virtual check-in only

  • Friday & Saturday: Staff available until 7:00pm

  • Bank Holidays: Staff are usually on site, similar to weekends

Please note that during quieter periods, our team may leave earlier than the times listed above.

If you need assistance while staff are on site, we’re always happy to help. Outside of these times, our site phone is not monitored.

In case of an emergency, please contact 999 or 111 as appropriate.

Is there anything else I should know?

Hopefully that's about covered everything. Please remember, the person making the booking is responsible for reading our full Terms and Conditions here. If you're making a group booking you are responsible for making sure the whole group is aware of them too.

Company Details: Home Farm Glamping Limited. Registered company number: 10166649 Registered office: (not glamping site address) Aldenham Estate Office, Elstree Aerodrome, Hogg Lane, Elstree, Herts. WD6 3AW. Incorporated in England and Wales.

“If you have any questions or enquiries,
just send us an email or give us a call,
we'd love to help.”

Alice, Director
info@homefarmglamping.com
T. 020 8243 8872

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